Return Period: If you aren’t happy with your purchase, we accept returns of new, unworn/unused merchandise in original packaging within 14 days of delivery. Condition of Items: Items must be returned in their original, unworn, and unused condition. Items not meeting these criteria will be refused and returned to the customer at their expense. Full Refund Acceptance: Refunds will be processed once the item has been received back and fully inspected to confirm the condition of the items have been approved. Final Sale: Sale pieces cannot be returned. Process for Returning an Item: Please email our Customer Service team at customerservice@wellappointedhouse.com Provide your order number and the reason for the return. Once your return request is reviewed and approved, you will receive a prepaid return shipping label. Please pack the item securely in its original packaging with its original paperwork and mail back the item. Upon receipt and inspection of the return, we will process your refund minus the cost of the return shipping label. Please allow 5-10 business days for the credit to appear on your statement or for your refund to be processed. You will be notified once your return is processed. Additional Information: We reserve the right to refuse a return if the item does not comply with our policy. This return policy is subject to change without notice. We appreciate your cooperation and understanding. If you have any questions or need further assistance, please don't hesitate to contact us.
